Thank you for reaching out to us regarding your payment consideration request. We understand that unexpected situations can arise, and we are here to assist you.
Our Collections Team is the best point of contact for discussing payment arrangements or considerations. They have the expertise and flexibility to assist with your account needs. We encourage you to answer any calls from our team, as they are reaching out to help before, on, and even past the due dates of your account.
Should you need further assistance, may I kindly ask for your consent to verify your account information for security purposes? If you agree, please provide the following details:
Full name (including your middle name)
Date of birth
Registered mobile number
Active contact number (if any)
Reason for consideration request
Best time to call